Sourcing - Offshoring - Outsourcing

PRACTICES

Our Practices are focused on three main areas:

	the Feasibility Study (basically embrasing the Business Case)
	the Vendor Selection for finding the right Service Provider remaining as neutral as possible for evaluating and
	the Transition of Services including all Knowledge Transfer activities.

The following tables embraces our service in more detail:

Feasibility Study (Business Case)
Operating Model	- Inhouse vs. outsource - Offshore vs. nearshore vs. onshore - Core vs. non-core business
Location Study	- Information gathering (countries & companies) - Site Visits
Financial Assessment	- Financial Analysis & Projection - Costs & Benefits
Implementation Plan	- Roadmap - high level selection of potential providers

Vendor Selection
Request Phase	- Request for Information - Request for Proposal - preparation & sending
Scoring	- Create Scoring model, Score RFP Results - Short-list Service Providers
Due Diligence	- Offshore & Onsite
Contract Development	- Preparation of Contract for final negotiations
Negotiations	- 1-2 Service Providers

Transition & Service Delivery
Setup PMO	- Create templates - Define processes - Institutionalize processes
Operationalize Offshore Center	- Monitor hiring - Define knowledge transfer processes
Define Service Framework	- Define Frameworks for Quality, Security, Infrastructure, Program & Operations Mgt. - ensure embedding of Industry Standards (e.g. ITIL, CMMI, ISO9000 etc.) - Define KPIs
Contract Management	- Maintain and re-negotiate contract
Steady State Service Delivery	- Constant monitoring and reporting (KPI) - Adherence to incident management & escalation management.

We are looking forward to your enquiry.